Shipping & Handling
Last updated: February 2024
Shipping Procedures
At Unique Pathfinders customer satisfaction is our top priority, and this is why we take the utmost care to deliver your item to you as safely and fast as possible. Our shipping process eases your everyday life, letting you focus on your priorities instead of working out the logistics. Your item is shipped to one of our global hubs and Unique Pathfinders monitors your order from there until it is in your hands. Whether it’s a Zenith watch or a Lego set, your order will be safe in our hands until it’s in yours.
How much does delivery cost?
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You can see the final cost of your order including shipping charges after we process the order in backhand. Please understand that there can be instances where the item is relatively large and/or heavy, so an extra shipping charge may apply to your order for Unique Pathfinders to safely deliver it to you. If your item exceeds a courier's normally allowed dimensions or weight, they may levy an additional handling fee. In this circumstance, we will communicate this amount to you and you will have the option to proceed with the order by paying the difference or cancelling your order for a refund. Cancellation of orders are not applicable for all items.
Express Delivery
Some of our items have an "Express Delivery" option, which means that they will be delivered faster than our Standard shipping for an additional fee. You can request the delivery estimates and fees. Please note that Express Delivery is not available for items classified as hazardous goods for international air cargo. Additionally, the Standard Delivery time frame will be longer for these items. You will be notified of this once we receive your order.
Availability
Stock and availability shown on this site are for your reference only. While we strive to maintain the most accurate and timely information on stock and availability, it may change between the time you added an item to your cart and the time your order is processed. In rare cases, an item may become out of stock, or the number of units that you ordered may not be available. In that case, we will contact you to confirm how you would like to proceed.
Handling and Delivery
All orders are screened by Customs and processed by our appointed clearance agent in each country, after which it is handed over to the courier for final delivery. If there is any exterior damage visible on the packaging at the time of delivery, please refuse delivery of the package and it will be returned back to us for further inspection. In case you discover that the item is damaged after accepting delivery, then don't hesitate to get in touch with Unique Pathfinders
Import Clearance
Unique Pathfinders may cancel an order for a full refund if any of the items in an order are prohibited by your local Customs or other government authority. While we try to filter only allowed items, there may occasionally be products available that are prohibited in your country. Please contact your local authorities for the list of items that are prohibited in your country before you order. Government regulations can also change without notice.
For more information on our shipping policy, check ‘Terms & Conditions’ or simply contact us.